Jumeirah Zabeel Saray
Що кажуть гості
Amazing Hotel. Great location.
Nikhail
вересень 2024 р.
Very nice beach with plenty of sunbeds. Very good service at the beach. Breakfast was good. Spa facilities are very nice, opening hours in the evening should be a bit longer.
Anthony
січень 2025 р.
The hotel is beautiful, the kids club is amazing, the beach club is super nice and also the pool area. We also enjoyed the a la carte restaurants a lot and the staff is working hard to fulfill all your needs. If the hotel is busy make sure you book restaurants in advance. Overall we had a very pleasant stay and the critics are small problems which can be solved easily.
Sandra
квітень 2024 р.
The room was nice but with a very loud Air conditioning..Which is strange for an hotel of this class..I asked the room service twice to fix the loud air-conditioning The furniture in the room start to get old and need refreshing Breakfast is just great Pool is clean and superb
Ahmed
червень 2024 р.
The middle east decoration is splendid
Yohann
жовтень 2023 р.
Truly 5 star service from the moment you step out of the transfer, to the moment you check out. The hotel is beautiful, and certainly delivers on the Ottoman Opulence claims. We booked the Club Lounge access, and this made our trip extra special. The Lounge manager (Earl) was exceptional - as were his team - they took the time to get to know the family, and we certainly felt like the service was tailored to our likes and needs. You genuinely feel like a VIP with the level of service and attention you get, without it feeling forced or unnatural. The water sports team, pool bar servers, and lifeguards were also really helpful and friendly with all the family. The quality of food across the great variety of restaurants available was impeccable. We were just disappointed the kids wanted to use the buffet restaurant more often (which is still very good), as the Lebanese, Japanese Grill, and Indian were outstanding! The e-butler (WhatsApp) service is really useful, and very attentive. You receive instant responses to anything from dinner reservation requests, to hotel information. Our little boy lost his sunglasses on the first day… the following day I messaged to ask if there was a lost and found desk, advising what had been lost, within 5 minutes the glasses were delivered to the room. Recommendations: - Get half board with club access, it’s worth every penny - Make use of the premium restaurants on your half board package, and have breakfast in the lounge - Evening cocktails in the lounge are not to be missed - served with canopies
Ricky
січень 2023 р.
It’s been a while since I’ve been to Dubai and the last time I came I stayed at Zabeel. It still looks brand new. It felt to good to return. Travelling with family with allergies, I was apprehensive about Dubai with the use of nuts in a lot of dishes. However the chef Krishna (forgive if not correct spelling) and the catering team were exceptional. The catering team and bakery went over and above to look after us. I felt very reassured. Everyday the chef met us to talk about what they could do for her but, egg and dairy allergy. Including special fresh croissants, focaccia bread, and all sorts of puddings. it was almost as though they felt it was a good challenge for the catering team to come up with something just as delicious but without the allergens. It was amazing every day. I would have no hesitation recommending the hotel. The room was amazing as my previous visit. My daughter was really impressed as well. Special mentions to Sunil, William, Muneesh. Donna, Della, Lilik, Ankur, Krishner and Ebaneezer. They made the stay incredible and are an asset to the business and would be the main reason for me to choose the hotel again next time. Their dedication to the hotel is stunning. Once again if a family member has allergies and you are concerned, be assured they will look after you.
Guy
жовтень 2023 р.
Room was extremely clean and spacious. Staff very accommodating and friendly. Breakfast had plenty of choices and restaurants food was excellent.
Denis
жовтень 2024 р.
Everything was clean and tidy. The food was delicious. All the restaurants were exceptional. The pool and beach were clean and the staff were very attentive. We took advantage of the jet skiing and Yacht trip one day/evening and we also did the desert adventure. All of them were top notch and worth it.
Janelle
квітень 2024 р.
Generally the hotel was great. we have been before in 2018 and our expectations were high. The property is stunning and the spa is one the best iv been too. Xmas decoration were pretty spectacular as well. even though everything was great, nothing stood out as WOW.
Sawan
грудень 2024 р.
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